Loved the pipe once I got used to it. It hits pretty hard and it take a few times to figure out how much product to put in the bowl. I basically used the provided scoop and just put in one scoop full then tamp it down and then I can get 2-3 hits off it sorta like a one hitter. Originally I left the water in for several days and found that it gums up the holes something terrible. So now when not in use I leave it sitting upright as much as possible so the water is in the glass part at the end then I empty it each night. This helps not having to clean it all the time, which I was doing in the beginning. The only complaint I have is that the glass broke when I was putting the pipe back together after cleaning. The Glass seems like the Achilles heel of this pipe, originally I thought the main problem with the pipe was the constant cleaning but as referenced above once I stopped leaving the water in for multiple days that problem went away. I have an email in to check the warranty and to see if they sell a metal replacement for the pipe. And yes I realize that a lot of the appeal for this pipe is the way it looks and with the glass it looks bad ass plus you can see how much water is in the pipe. So metal might not be 100% pretty but it would make the pipe sorta built proof.
Overall I gave the pipe a 4star rating, only due to the glass breaking, it didn't take much to break it as I was reinstalling it.